Finding · updated July 30, 2026
What Los Angeles actually calls 311 about
Across 729,264 service requests, illegal dumping and graffiti are 51% of everything LA asks 311 to fix.
Los Angeles runs on 311 — the phone line, app, and website where Angelenos ask the city to fix something. We have logged every MyLA311 service request since April 7, 2026: 729,264 of them across 114 days. Sorted by volume, the city's workload is strikingly lopsided.
| 311 request type | requests | share |
|---|---|---|
| Information-Only | 175,418 | 24.1% |
| Item Pickups | 151,539 | 20.8% |
| Illegal Dumping Item Pickup | 147,853 | 20.3% |
| Graffiti Removal | 74,588 | 10.2% |
| Service Not Complete | 38,061 | 5.2% |
| Homeless Encampment | 29,870 | 4.1% |
| Street Pavement Issues | 12,743 | 1.7% |
| Dead Animal Removal | 11,638 | 1.6% |
| Streetlight Repair Services | 7,834 | 1.1% |
| Dockless Mobility Enforcement | 7,775 | 1.1% |
One story dominates: hauling away junk. The pickup and illegal-dumping categories together account for 299,395 requests, and graffiti removal another 74,588. Combined, illegal dumping and graffiti are 51% of every 311 request in LA — and 68% once you set aside the 175,418 information-only lookups that don't ask for any work. More than any pothole, streetlight, or encampment call, LA's 311 system is a machine for cleaning up after illegal dumping.
How this was computed
Counts are raw MyLA311 service requests (the city’s owncase_type labels) over Apr 7–Jul 30, 2026, straight from data.lacity.org. “Illegal dumping & graffiti” rolls up every type whose label contains “pickup”, “dumping”, or “graffiti”. Shares are of all 729,264 requests unless noted as of the 553,846 actionable (non-information) requests.