Finding · updated October 5, 2026
What Los Angeles actually calls 311 about
Across 1,189,902 service requests, illegal dumping and graffiti are 52% of everything LA asks 311 to fix.
Los Angeles runs on 311 — the phone line, app, and website where Angelenos ask the city to fix something. We have logged every MyLA311 service request since April 7, 2026: 1,189,902 of them across 181 days. Sorted by volume, the city's workload is strikingly lopsided.
| 311 request type | requests | share |
|---|---|---|
| Information-Only | 279,371 | 23.5% |
| Item Pickups | 242,751 | 20.4% |
| Illegal Dumping Item Pickup | 240,897 | 20.2% |
| Graffiti Removal | 130,228 | 10.9% |
| Service Not Complete | 57,254 | 4.8% |
| Homeless Encampment | 53,184 | 4.5% |
| Street Pavement Issues | 19,991 | 1.7% |
| Dead Animal Removal | 18,587 | 1.6% |
| Streetlight Repair Services | 13,397 | 1.1% |
| Dockless Mobility Enforcement | 12,752 | 1.1% |
One story dominates: hauling away junk. The pickup and illegal-dumping categories together account for 483,654 requests, and graffiti removal another 130,228. Combined, illegal dumping and graffiti are 52% of every 311 request in LA — and 67% once you set aside the 279,371 information-only lookups that don't ask for any work. More than any pothole, streetlight, or encampment call, LA's 311 system is a machine for cleaning up after illegal dumping.
How this was computed
Counts are raw MyLA311 service requests (the city’s owncase_type labels) over Apr 7–Oct 5, 2026, straight from data.lacity.org. “Illegal dumping & graffiti” rolls up every type whose label contains “pickup”, “dumping”, or “graffiti”. Shares are of all 1,189,902 requests unless noted as of the 910,531 actionable (non-information) requests.