Finding · updated June 15, 2026
What Los Angeles actually calls 311 about
Across 438,725 service requests, illegal dumping and graffiti are 51% of everything LA asks 311 to fix.
Los Angeles runs on 311 — the phone line, app, and website where Angelenos ask the city to fix something. We have logged every MyLA311 service request since April 8, 2026: 438,725 of them across 68 days. Sorted by volume, the city's workload is strikingly lopsided.
| 311 request type | requests | share |
|---|---|---|
| Information-Only | 102,222 | 23.3% |
| Item Pickups | 86,807 | 19.8% |
| Illegal Dumping Item Pickup | 86,598 | 19.7% |
| Graffiti Removal | 50,709 | 11.6% |
| Service Not Complete | 24,613 | 5.6% |
| Homeless Encampment | 18,282 | 4.2% |
| Street Pavement Issues | 8,254 | 1.9% |
| Dead Animal Removal | 7,067 | 1.6% |
| Streetlight Repair Services | 5,009 | 1.1% |
| Dockless Mobility Enforcement | 4,585 | 1.0% |
One story dominates: hauling away junk. The pickup and illegal-dumping categories together account for 173,408 requests, and graffiti removal another 50,709. Combined, illegal dumping and graffiti are 51% of every 311 request in LA — and 67% once you set aside the 102,222 information-only lookups that don't ask for any work. More than any pothole, streetlight, or encampment call, LA's 311 system is a machine for cleaning up after illegal dumping.
How this was computed
Counts are raw MyLA311 service requests (the city’s owncase_type labels) over Apr 8–Jun 15, 2026, straight from data.lacity.org. “Illegal dumping & graffiti” rolls up every type whose label contains “pickup”, “dumping”, or “graffiti”. Shares are of all 438,725 requests unless noted as of the 336,503 actionable (non-information) requests.